ACCOMMODATIONS Shinonomesou

Before going to this Ryokan, I have some concern after reading some online reviews. However, we were happy with our stay and the scrumptious dinner and breakfast! The owner was so kind and helpful that she welcomed us with warm tea. She even prepared small towels for my son after she knew that he is going to the onsen too. When she saw that the yutaka is too big size for me, she asked the staff to change to a smaller size of yutaka and even helped me to wear it properly. There is no weird smell throughout our stay there, the room was a bit old, but it was very clean , and the bed was comfortable. We had a great stay there feeling like back to grandma house, thank you for the hospitality!

My family and I have just returned from a magical three-night stay at Ryokan Sinonomesou in Kinosaki-Onsen, and we are already dreaming of our return. This is not just a place to stay; it is an experience of genuine, top-tier Japanese hospitality that left us deeply touched.

From the moment we arrived, the service was nothing short of outstanding. While the staff speak limited English, their dedication to communication and guest comfort is limitless. Through kindness, patience, and effort, they ensured we felt completely welcome and cared for at every turn.

The meals were an absolute highlight—each dinner and breakfast was a scrumptious and beautifully presented feast. We looked forward to every dining experience, which featured fresh, local ingredients and delicious seasonal flavours. We had massive crabs and Tajima beef for dinners!

Traveling with young, sometimes loud children can be stressful, but the team at Sinonomesou were incredibly accommodating and put us completely at ease. They treated our children with warmth and made our whole family feel at home.

We were especially moved when the kind owner presented our son with a generous birthday gift during our stay. This personal, thoughtful gesture went far beyond any standard service and showed us the true heart of this ryokan.

We are so grateful for the memories created at Sinonomesou. It is a special place that perfectly captures the spirit of Kinosaki-Onsen. We will definitely be making the trip back, and I cannot recommend it highly enough to anyone seeking an authentic, heartfelt, and luxurious ryokan experience.

Sinomesou looks old and traditional. This ryokan is ideal for families and anyone who prefers a traditional Japanese experience over a modern, luxurious room.

The staff are very helpful, although there were some limitations with English. This is quite acceptable for a more remote onsen town in Japan, and using basic Japanese to communicate will be beneficial if you require assistance.

The food is delicious and incredibly fresh, with generous portions, especially the crab menu.

The room itself is cozy. While it looks old, it perfectly embodies the serene, historic vibe I was looking for in this 1000-year-old onsen town.

For guests who prefer not to use the public baths, there is a small private onsen on site. Although it is much smaller than the public bathhouses, the quality is good and is a great option if you want to avoid crowds. I was lucky enough to have a very private bathing time there.

Its location is just off the main street but is centrally located, making it easy to walk to all the other public bathhouses.

What a wonderful little inn! The location alone feels like it’s out of this world — peaceful, beautiful, and full of character. The dinner at the inn was an absolute highlight: delicious, local, and clearly made with care. What really made the stay unforgettable, though, was the incredibly friendly and helpful staff. Their warmth and hospitality turned a lovely trip into something we’ll remember for a long time

located almost at the center of the town, a short stroll to all 7 of the local onsens. valet services are available for our car.

check-in was smooth, and we were greeted warmly by a mix of local and international staff. rooms were large and spacious, we got the package that comes with dinner and breakfast, they gave us a free bottle of sake too.

service staff were prompt and polite, went in to our rooms to set up/ remove the mattresses during our meal times. as we were a large group, we had our meals at the function room next to ours (meals are usually served to your rooms)

the crab-dinner that came with our package was the best experience anyone could ask for they showcased every possible way the crab could be enjoyed - in a private room, with everything you need prepared for you.

the food by the way, was amazing.

The place is really nice. I thought the facilities were pretty decent. It’s an older place so just keep that in mind. There were some other reviews that gave 1 star because they opened the back of their toilet and found some mold, I mean, I guess sure….if you’re being super thorough, you can find things like that but this isn’t a 5 star hotel. I do agree however with the moldy walls in the wash area by the indoor onsen. But the temperature was really warm and with the constant water, I can understand how it happens. I don’t think it’s at a critical level, there were some splotches here and there, they probably can clean it a little more frequently. The hotel however has some amazing visuals and the food is superb. I think that part is unbeatable. It’s also very children friendly. A worker will go into your room to set up beds while you eat so just be aware of that. Also if you bring your own alcohol, you have to pay a fee. I was surprised with that at check out. They also serve beer and alcohol so I guess that was fair. One of the older female managers is very nice, the other one’s a little more stern. She wasn’t rude but just wasn’t on the par of other service members in the country. I gave them a four star rating because I thought the other staff members were very polite and nice. These included the servers, the person who poured us tea when we arrived, and the cleaning staff. They were all very friendly and checked with us multiple times about food times and check out times. You’re also given a pass that will allow access to any of the seven public bath houses in the area. I didn’t go to all of them so don’t quote me on that.

Perfect location, incredibly friendly staff, I dont speak any Japanese but they tried their best to understand me. Room was amazing, food was very interesting and tasty, we paid 1100 yen to use the private onsen which was absolutely amazing. 10/10 this place should have a way higher rating

My first ryokan experience was so blissful.

From the full dinner and breakfast, 2 relaxing onsen, amazing futon (which I slept comfortably without waking up in the middle of the night), and sweet and helpful staff, it was truly extraordinary. The ryokan may not be new but it was well maintained.

The staff and owners, though with language barrier, were very attentive and considerate. We were able to communicate with my basic nihongo ang their vwry limited english.

The kind obachan even fixed my hoodie when I didn't accept their offer of using umbrella since it was snowing.

Truly a gem in Kinosaki Onsen.

Shinonomesou is one of the most amazing places I have ever stayed! Every staff member is so nice and accommodating. The food was amazing, the room was beautiful and very comfortable, and the location is perfect. I had an amazing and unforgettable experience. I would stay again!