ACCOMMODATIONS Rakuten STAY Kinosaki Riverside

Experience "Rakuten STAY TERRACE Kinosaki Riverside," where the magnificent Maruyama River unfolds right before your eyes.

We offer private natural hot spring baths in every room, featuring water sourced from our own dedicated hot spring.

With spacious guest rooms of up to 160 square meters, we promise you a truly unique and luxurious stay.

Escape the daily grind and enjoy private time where no one will disturb you.

■ Relax in an Open Space with Beautiful Views of the Maruyama River
Our spacious guest rooms, measuring up to 160 square meters, feature a sophisticated design that reflects the historic charm of Kinosaki.
Spend a special time being soothed by the magnificent scenery of the Maruyama River.

■ Natural Hot Spring Baths "Exclusively for Your Room"
We provide natural hot spring water from our own source, available exclusively in every room for your luxury.
Enjoy the bathing experience at your own pace in total privacy.

■ Blissful Private Sauna
Types A and B come equipped with a private sauna.
We invite you to enjoy this special private sauna, meticulously designed with the three key elements: temperature, humidity, and far-infrared rays.

■ A New Accommodation Experience Surrounded by What You "Love"
Type D is a collaboration room with the popular local team, "Vissel Kobe."
It is a must-stay for any soccer fan!

■ A Special Stay with Your Beloved Dog
Selected rooms in Types B, E, and F are pet-friendly, allowing you to stay with your dog.
We provide a full range of pet supplies to ensure a stress-free stay for both you and your pet.

◆ Check-in
・This facility is an unmanned accommodation.
　We do not offer luggage storage or early check-in services.
・Check-in: 15:00 – 22:00 (Entry before 15:00 is not permitted).
・Please complete the check-in process using the "tablet terminal" located in the common area.
　If you do not receive the check-in instruction email by noon on the day of your arrival, please contact us by phone.
　Please ensure you enter a [phone number and email address where you can be reached on the day of your stay] in the remarks section when booking.

◆ Important Notes
・Type E rooms do not have a river view.
・Cleaning services are not provided during consecutive night stays.
・The number of guests cannot exceed the designated capacity, including children sharing a bed.
・Guests under 18 years of age cannot stay without a guardian.
・The entire facility and all guest rooms are non-smoking (including electronic cigarettes, etc.).