ACCOMMODATIONS Asagirisou

Our stay in Kinosaki Onsen was made even more special thanks to Mr Miya, whose hospitality truly stood out. Even with the language barrier, he was incredibly warm, patient, and thoughtful in guiding us throughout our visit.

From the moment we checked in, Mr Miya made sure we understood everything clearly, onsen etiquette, dining times, local tips, and how to make the most of our passes. His kindness shone through in every interaction, and we always felt supported and welcomed.

What impressed us most was how genuinely he cared about our comfort. Whether it was helping us navigate the town, assisting with small requests, or simply checking in with a friendly smile, Mr Miya made our experience smooth and memorable.

We’re deeply grateful for the exceptional service and heart he put into his work. Thanks to Mr Miya, our trip to Kinosaki Onsen became a highlight we’ll always remember.

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Stay Thanks to Mr Miya

Our visit to Kinosaki Onsen was unforgettable, and a huge part of that was thanks to Mr Miya, the amazing hotel manager who took care of us from the moment we arrived. Despite the language barrier, Mr Miya went above and beyond to make sure we were comfortable, informed, and cared for throughout our stay.

He patiently explained everything, from how to use the onsen passes to local recommendations, using simple English, gestures, and even drawings when needed. His warmth made us feel instantly at home, and his attention to detail made the entire experience seamless.

Whether it was helping with our luggage, making sure we understood the available amenities, taxi-ing us at odd timings, recommending food options or checking in on us with a genuine smile, Mr Miya’s kindness truly elevated our stay. It’s rare to meet someone so dedicated and sincere.

We left Kinosaki Onsen feeling incredibly grateful. If you’re visiting, you’ll be lucky to be welcomed by Mr Miya. He is the heart of the hotel, and he made our trip absolutely memorable.

Highly recommended!

I haven't even left the hotel yet, but can't wait to give it 5 stars. They absolutely nailed the food service. Strongly recommend the crab dinner, which is undoubtedly fantastic. The amount of food they feed you is stunning. The view of the room is fabulous. The onsen is warm and cozy. One of the most unforgettable experience I've ever had.

Recommend this stay over the others, priced at a good value. the 2 onsens within is very nice. i prefer them than the public bathhouses. onsen will swap gender on alternate days so you get to try both. location is near the canal at the edge but comes with views which other accomms in the middle of town wont have. service staff is very friendly as well. provided vehicle service to the ropeway and also to train station. private toilet available via request (located outside room with private key access). last timing for onsen before checkout is 9.30am.

I stayed here with my family over the summer . The rooms were super spacious and the beds were very comfortable. The view from my room was beautiful as it overlooked the garden. The breakfast was a buffet and there were both Japanese and western styles. The dinner was absolutely amazing. Each person had their own food and it had multiple courses. The staff were incredibly friendly and worked with us when we went to check in. The staff was very proactive, always asking us if we needed a shuttle bus or asking us how our day was. There was one person that remembered that we were going to make soba and asked us how it was when we got back to the hotel.

Very nice breakfast buffet (western and Japanese). The staff was very friendly and used to dealing with international guests. Our room was big, well furnished and new. The big beds were a nice break from sleeping on the floor all the time (Japanese rooms with futon were also available).
Highlight: a couple of storks with chicks were nesting in a tower set up for that purpose in the garden. We could watch them from the onsen and a special live feed on a screen in the lobby.

One of the most welcoming experiences I’ve had. The staff were incredibly accommodating, helpful, and kind. We used Google translate and didn’t have a problem communicating through the language barrier. The room we stayed in was lovely with a riverside view that included a view of a stork with 2 babies which was amazing to see. They laid out our futons for all 3 of us in our room and drove us to one of the further onsens. They also provided yukatas for us to wear and breakfast in the morning. The staff members were extremely caring and I cannot express how much they made us feel welcomed.

Amazing hotel with incredible staff, would stay here again

Thank you for the short but pleasent stay. Even though the building doesn't look like the newest one, the interieur, service, kindness, hospitality, breakfast, onsen and the room with its view to the garden exceeded our expectations by far!
I would totally recommend this hotel and unfortunately we had to leave after one night, because of our tight schedule, otherwise we would have stayed a little longer!

Markus & Thekla
♥️

部屋：218洋室 和モダンデザイナーズルーム
ベッドルームが2ベッドが2部屋に分かれていて、2家族で泊まるときとかも便利と思いました。また、ベッドルームとは別にTVのあるリビングがあって、早く寝たい人とまだテレビを見たい人、みたいに分かれることができるのがよいと思いました。
提案としては、２つのベッドルーム間やリビングルームの間にロールスクリーンとかを設置して、簡易的に遮蔽できるとなおよいかと思いました。
また、ティッシュボックスが部屋に1箱しかなかったので、各ベッドに１つと洗面台に1つあればよいと思ったのと、部屋が広いので、加湿器が2台or3台あればよいかと思いました。

料理（朝食）：バイキング形式
品数が非常に多く、満足できるものだったと思います。
生卵がないのが残念でした。JA系の旅館なので新鮮で安全な卵が手に入るのではないかとの素人考えがあったのですが。。。

料理（夕食）：たじま
料理の質は十分すぎるほどで、特に但馬牛は感動でした。大食漢の方でない限りは、十分な品数と量もあったかと思います。
個室での食事だったのも非常に良かったです。

清潔感
外見は、特に写真などはちょっと古そうに見えますが、城崎の宿泊施設はどこもこのくらいのものだと思いました。
廊下や共用のトイレはちょっと古さを感じましたが、部屋がリニューアル（リノベーション？？？）されていてきれいすぎるのでそれを忘れるぐらいでした。
ただ、廊下が少し寒いと感じました。

接客・サービス
マニュアル通りの接客というよりも、フレンドリーでアットホームな接客という感じでした。
夕食のサービスは料理を丁寧に説明してくれたので、非常に楽しい時間を過ごせました。

[General] ★★★★☆

[Appearance] ★★★☆☆
Although it is located on the outskirts of Kinosaki Onsen, the location is fine for walking and taking a public bath.
[Inside the building] ★★★☆☆
Although it cannot be denied that it is old, there was no noticeable smell or damage.
[Indoor] ★★☆☆☆
Like the inside of the building, it's undeniably old, but since it's all about crabs, it's not a problem.
[Bath]★★★☆☆
Neither good nor bad.
[Meals] ★★★★★
It was a ``crab-filled'' course. I was able to enjoy it very deliciously. Dinner was in a private room for 6 people. The person in charge was friendly and it was a very enjoyable dinner. Crab sashimi was the most delicious thing I've ever eaten❣️

During breakfast, a projector was used to show information on nearby sightseeing spots and the changing seasons, which was enjoyed in buffet style. Personally, I wish the curry and pasta were a little more delicious. Because I'm going to eat crab again!
[Service] ★★★★☆
Everyone was very polite and I had a good impression of them.
【lastly】
I would like to visit again in a different season.

Do book the riverside rooms for a spectacular view. Dinner was amazing especially the quantity of food which was really a pleasant surprise. Last but not least the Star of our stay was the service ! Special shout out to Mr Miyaguchi who went above his duty to ensure my pleasant stay with his kind hospitality!

I stayed here one night last summer. The room is big enough for 4 people with riverside view. The dinner is great, especially the sashimi, beef and rice. Buffet breakfast is served with many eggs (local egg is very famous :>)

The location is a bit far away from the train station and the onsen street but this area is more quiet. I could even listen to the bird sound when I enjoyed the onsen in the morning.

The hotel also offers free passes to another 7 "outer" onsens and coupons for its own gift shop. I bought 3 packets of red bean rice cakes as souvenirs. Tasty!

A great place to stay and relax. Walkable distances from station to hotel. A great crab cuisine for dinner which made you full up. You can have dinner in room which made you feel comfortable and privacy.

Kinosaki has seven public bath, so this hotel's private bath is not so big, but enough. good foods , especially breakfast. good location. warm people.